Support
How can we help?
Find answers to common questions, or write to us and we'll get back to you.
Email us
Tell us what's going on and we'll answer as soon as we can.
contact.familypoints@gmail.com
Response time
We usually reply within 24 hours on working days.
Frequently asked questions
Tap the + button and choose the camera scanner, a barcode, or add it by hand with its name and expiry date.
Nodi notifies you before food expires. In Settings → Notification style you can choose the tone, time, how far ahead and a daily summary.
Recipe photos are created with AI and need an internet connection. If one fails, Nodi shows your foods instead; try again later.
Go to Settings → Language. Nodi is available in English, Spanish, French, German and Italian.
Open iOS Settings → your name → Subscriptions, choose Nodi and manage or cancel it there.
Your food list lives on your device: use Settings → Reset Fridge & Reminders, or delete the app. For anything else, email us.
Questions?
If anything isn't clear, write to us and we'll get back to you.
contact.familypoints@gmail.com